🏭 B2B Wholesale & Bulk Exporters: Direct Farm-Gate Rates (5-Suta, 6-Suta, 7-Suta Jumbo & Roasted) | 📍 Bangaon, Saharsa, Bihar - 852212
🔒 Trust & Data Security

Privacy Policy

Last Updated: September 03, 2026 • Your privacy and trust are paramount to us.

1. Introduction

At Mithila Super Roots Pvt Ltd, we are deeply committed to protecting your privacy. This Privacy Policy details the types of personal data we collect when you visit our website (mithilasuperroots.com), how we safeguard it, and the choices you have regarding your personal information.

2. Information We Collect

When you use our services or make a purchase, we may collect the following details:

  • Account & Contact Data: Your name, email address, mobile number, shipping address, city, state, and pincode.
  • Order Information: Items purchased, transaction history, order amounts, and delivery preferences.
  • Payment Information: Transaction tokens, payment modes (UPI/Card/COD), and invoice records. (We do not store your credit card CVV or net banking passwords).
  • Technical Data: Browser type, IP address, and cookie identifiers to enhance user experience and site performance.

3. How We Use Your Information

We utilize collected information solely for legitimate business purposes:

📦 Order Fulfillment: Packaging, shipping, and delivering your favorite Makhana orders accurately.
🔔 Real-time Notifications: Sending order confirmations, live tracking updates, and invoices.
🎧 Customer Support: Resolving product questions, returns, or feedback quickly.
🛡️ Fraud Prevention: Ensuring secure transactions and preventing fraudulent activity.

4. Payment Security & Data Encryption

We employ 256-bit SSL (Secure Socket Layer) encryption on all checkout routes. All electronic payments are processed through PCI-DSS compliant, RBI-approved payment gateway partners. We never sell, rent, or lease your personal customer data to any third-party marketing companies.

5. Sharing with Trusted Partners

Your shipping address and contact telephone number are shared exclusively with our contracted courier and logistics partners (e.g. Blue Dart, Delhivery, Express Parcel Services) solely for the purpose of executing doorstep delivery.

6. Cookies & Tracking

Our website uses standard session cookies to remember your shopping cart items, keep you logged in, and understand website traffic patterns. You can choose to disable cookies through your browser settings, though certain checkout features may be affected.

7. Your Rights & Data Access

You retain full rights to review, update, or delete your account information at any time by logging into your profile or writing to our Grievance Officer.

🛡️ Data Protection & Grievance Officer

In accordance with the Indian Information Technology Act, 2000 and rules made thereunder, if you have any questions or grievances regarding your data privacy, please contact:

👤 Grievance Officer: Customer Privacy Cell
🏢 Company: Mithila Super Roots Pvt Ltd
📞 Phone: +91 6200389809
🏢 Registered Head Office: BANGAON, NEAR BABA JEE KUTI, WARD NO-18, PINCODE-852212, DISTRICT SAHARSA, STATE-BIHAR, COUNTRY-INDIA
📞 Call Sales Desk 💬 WhatsApp Rate